Frequently Asked Questions

INZAPP is India's first E-Learn-Earn-Grow fintech e-learning platform. We help individuals understand financial concepts through micro-e-learning, expert consultations, and a community reward system.

We offer micro-e-learning (2-5 minute expert sessions), pay-only-for-what-you-use pricing, verified experts, and a full E-Learn-Earn-Grow ecosystem with transparent revenue sharing.

We're launching as a mobile-first platform in March 2026. Sign up on our waitlist for early access and 50% lifetime discount.

No. INZAPP is educational only. We help you understand financial concepts but do NOT provide investment recommendations. We are NOT a SEBI-registered investment advisor.

Yes. All experts are verified professionals with credentials like CFP, CFA, or equivalent. We conduct background checks and continuously monitor session quality.

No. INZAPP provides education and information sharing only. Always consult licensed professionals for regulated financial decisions.

Two main tiers: INZAPP USER (Free) and INZAPP X-Pro (₹2,500/year). Expert consultations vary (₹10-50/minute). You only pay for what you use.

Credit cards, debit cards, UPI, net banking, and digital wallets. Cryptocurrency options coming soon.

Yes. Unused services can be refunded within 7 days of purchase. Refunds process within 5-7 business days.

A performance-based user acquisition model, NOT an MLM. Users earn rewards by directly referring paying users. All earnings are tied to real product usage and value creation.

Regular users earn 10% from referred X-Pro memberships. X-Pro members earn 10-20% from memberships, plus recurring revenue bonuses, plus leaderboard rewards.

INZ-Gems are sign-up rewards redeemable for courses and sessions. INZ-Crystals are earned through referrals and can be withdrawn to your bank account.

Yes, INZ-Crystals can be withdrawn to your bank account. Minimum: 100 Crystals (₹100). Processing takes 24-48 hours.

We're launching our beta in March 2026. Early waitlist members get 50% off for life, priority access, and a free 30-minute consultation.

Sign up on our waitlist. When we launch in March 2026, early members get priority access and exclusive benefits.

Valid ID (Aadhar, PAN, Passport), proof of residence, and bank details for payment and withdrawals. KYC verification is required for all members.

Yes. Request account deletion anytime. Your data is removed within 30 days, but transaction records are retained for regulatory compliance.

We use bank-grade encryption for all data. All payment information is PCI-DSS compliant. Your personal data is never shared without explicit consent.

Click 'Forgot Password' on the login screen. We'll send a password reset link to your email. Verify with the OTP sent to your mobile.

Each account is single-device by default. To use multiple devices, you must register each device with INZAPP.

Email us at hello@inzapp.com or use in-app support chat. X-Pro members get priority support with 2-hour response time.

USER members get standard support with 24-48 hour response time. X-PRO members get priority support with 2-hour response and senior specialists.

Use the 'Feedback' section in the app or email us at hello@inzapp.com with 'Feature Request' in the subject. Your feedback shapes our platform.

INZAPP is an educational platform operating under fintech guidelines. We are NOT a SEBI-registered investment advisor. We comply with all applicable laws.

Unused services can be refunded within 7 days. Used content is non-refundable. INZ-Gems cannot be refunded but can be used on any course.

Currently available only in India. We're working on international expansion. Join our global waitlist to be notified.